Emotional Intelligence

Beyond the Firewall: Part 2 – Teaching Technical Communication in Cybersecurity Introduction In Part 1 of our Beyond the Firewall series, we highlighted why soft skills like communication and empathy are just as vital as technical know-how. In this post, we go deeper into technical communication—what it means in cybersecurity, why it’s often overlooked, and how you can teach it directly in your IT curriculum or onboarding program. Strong technical communication helps: ...

Beyond the Firewall: Part 1 – Why Soft Skills Make or Break Cyber Careers Introduction You can teach someone how to configure a firewall. But can you teach them how to stay calm during a data breach, explain complex issues to a non-technical executive, or collaborate with a peer who disagrees with their approach? These aren’t technical skills—they’re soft skills, and in today’s cybersecurity landscape, they are often the deciding factor between a good hire and a great one. ...